Trend Micro Maximum Security preventing me from popping my yahoo mail.

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  • Updated 2 weeks ago
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I purchased Trend Micro Maximum Security  a couple of weeks ago.  Since then I have had intermittent  issues popping my yahoo email.  I have uninstalled the software then I can get my mail.  If I re-install the Trend Micro my will work but after a couple of hours I can no longer POP my mail. I'm not see that many options for changing email configuration. "Filter out unsolicited advertisements and other unwanted email messages from yahoo Outlook inbox"  and "Check for threats in files attached to email messages" are both UNCHECKED. Any one have suggestions in resolving this issue.
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evansmb

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Posted 2 weeks ago

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TM_Pat, Official Rep

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Hello evansmb,

We're sorry to hear of your experience.

When you say about preventing from popping my yahoo mail, is this link a pop up notification on your computer whenever you receive an email? Or when you say POP, is it like the email server settings of your Outlook? In addition to this, we would like to ask the Outlook version that you're using and the operating system of your computer as well.

Are you also having problems with your outgoing emails? How about with the emails that you received?

We'll wait for your reply.

Regards,
Pat
(Edited)