Trend Micro Loop

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
My Trend Micro program is asking me to get updates. I update it and then keep getting the message back that "i need to get updates" as well as I"I need to be connected to the internet"
Whats going on with program should I reinstall??
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rgolemme

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Posted 2 years ago

  • 1
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TM_Claudia, Employee

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Official Response
Sorry to hear this issue.  We have a support article that addresses this issue. Please give this a try:
"Connect to the Internet" error message appears from Trend Micro Security software

It's quite a few steps to perform, but please do let us know if it solves your error message issue. We'll assist you if you still encounter problems.

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