Trend Micro Keeps Turning Off While I'm Using the Computer

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  • Updated 1 year ago
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This conversation has been merged. Please reference the main conversation: [Latest Update] "Restart Required" and "Connect to the Internet" message appears on your Trend Micro Security software

My Trend Micro keeps turning off while I'm using the computer (PC with Windows 8). It has nothing to do with startup or shutdown. I just randomly notice messages telling me that it's off and asking if I want to start it.  I start it and then later I get the same thing.  
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Posted 1 year ago

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TM_Yanna, Alum

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Hi putertutor22,

Thanks for posting your concern here and welcome to the community!

I'm sorry to hear about your issue. We do have an eSupport guide regarding this particular topic. Please click the link below and try the suggested troubleshooting steps:

Windows Security Center reports that Trend Micro Security is turned off

Please let us know if this worked for you. :)

Have a great day!

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