Trend Micro is all of a sudden blocking me from logging into my Quickbooks files. Any suggestions?

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
Quickbooks problem
Photo of tlp4747

tlp4747

  • 110 Points 100 badge 2x thumb

Posted 9 months ago

  • 1
Photo of Ben

Ben

  • 484 Points 250 badge 2x thumb
Hello tlp4747

Please open your Trend micro program and go to folder. look into your configuration
Probably you have your file configured as unsafe.
Let me know if this helps.
Photo of TM_Shei

TM_Shei, Employee

  • 1,138 Points 1k badge 2x thumb
Hi tlp4747 and welcome to the community!

I apologize for the late reply. You can add your Quickbook files under the exception list to fix the problem.

Configuring the Exception List of Trend Micro Security software

Should you have further questions, please let us know so that we can assist you.

Trend Micro Home Users Community
Photo of tlp4747

tlp4747

  • 110 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled Trend Micro is all of a sudden blocking me from logging into my Quickbooks files.....

Quickbooks problem