trend micro internet security scheduled run not running after update to new version

  • 1
  • Problem
  • Updated 3 weeks ago
I noticed my trend micro internet security didn't run the scheduled scan anymore after i update it  to the latest version. Previously before updating it would run the second i close my game or video after my set time. But now it just never runs. My pc have no screensaver nor password. So is there a new feature where i need password? or?
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Victor Koh

  • 70 Points
  • frustrated

Posted 3 weeks ago

  • 1
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TM_X, Official Rep

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Hi Victor Koh, 

There shouldn't be a problem with the Scheduled Scan after upgrading your Trend Micro program to the latest version. Please check if your computer is in hibernation mode as this also hinders the scheduled scan. You can check the steps here to disable it: 

Scheduled scan of Trend Micro Security software is not working

Let me know how it goes. :) 

^X