Trend Micro icon says expired, can't run scan. Should be three years left on subscription

  • 1
  • Problem
  • Updated 6 months ago
  • Solved
Photo of mwetzel2113

mwetzel2113

  • 70 Points

Posted 6 months ago

  • 1
Photo of TM_Shei

TM_Shei, Employee

  • 1,138 Points 1k badge 2x thumb
Hi mwetzel2113! Welcome to the Community!

I was able to check your record and it shows that you purchased your license from BestBuy. To further help you with this, kindly contact Geek Squad hotline: 1 800 433 5778. There seems to be a problem with your license and just to let you know, wehave a specific department from Best Buy that handles the Trend Microsubscription.

Should you have any other concern, please do not hesitate to reach out to us.

Trend Micro Home Users Community