Trend Micro Home Network Security device

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  • Question
  • Updated 5 months ago
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Hi, I have the Trend Micro Home Network Security device, when i set restrictions such as bedtime hours and the page gets redirected (to the trend block page), i sometimes get that the page is not secure / trusted and I have to accept the risk then I get the block page. Is there a cert that needs to be loaded somewhere on the device to make it always trusted?
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cmatsonnz

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Posted 5 months ago

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TM_Victor, Employee

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HiĀ cmatsonnz,

Can I ask what web page are you trying to access that is being blocked?

May I also know if you have configured the Home Network Security settings for a user under the "Family" settings and the device being blocked is under that user profile?

If this is the case, I suggest that you change the user profile in which the device is under to prevent the blocking page.

We hope to hear from you soon.

Have a great week!

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