Trend Micro gone from System

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  • Problem
  • Updated 4 months ago
To Whom it may concern: I have used Trend Micro (TM) for many years on all my computers and I'm concern because I have installed TM on this computer (wills-PC) several times and it keeps disappearing and I don't understand WHY? Could there be a viris on the computer that's uninstalling TM? I get charged for installing TM on to many computers when I'm just reinstalling it on this computer becaused it disappeared, gone!
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  • concern

Posted 4 months ago

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TM_Ann, Official Rep

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Hi willkemp2 and welcome to Trend Micro Community,

We're very sorry to hear about your experience. Possible that it keeps on disappearing because you have a conflicting program that removes the Trend Micro. 

We have an article about this that you can check: Trend Micro Security does not start or turn on

Hope this helps. 

- Ann

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