Trend Micro failin to finish scanning in any mode; quick, full. It desconect by itself without any report.

  • 1
  • Problem
  • Updated 1 year ago
  • In Progress
My trewnd Micro fail to complete sanning. It desconect by itself without any report.
Photo of jbarillas


  • 70 Points
  • Frustrated.

Posted 1 year ago

  • 1
Photo of john.breuker


  • 60 Points
I have the same problem. Started Full scan and after 7% completion it stops and Trend Micro stops working. Need to restart Trend Micro manually
Photo of TM_Kaye


  • 3,274 Points 3k badge 2x thumb
Hello jbarillas and john.breuker!

Thank you for posting here and informing us the issue with the Trend Micro program you both are experiencing. We are already aware of this and created a hotfix to resolve this concern. Please see the link below. 

Trend Micro Security restarts during a Scan

Let me know if this will resolve your concern. 

All the best,