Trend Micro failin to finish scanning in any mode; quick, full. It desconect by itself without any report.

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  • Updated 3 months ago
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My trewnd Micro fail to complete sanning. It desconect by itself without any report.
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jbarillas

  • 70 Points
  • Frustrated.

Posted 3 months ago

  • 1
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john.breuker

  • 60 Points
I have the same problem. Started Full scan and after 7% completion it stops and Trend Micro stops working. Need to restart Trend Micro manually
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TM_Kaye

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Hello jbarillas and john.breuker!

Thank you for posting here and informing us the issue with the Trend Micro program you both are experiencing. We are already aware of this and created a hotfix to resolve this concern. Please see the link below. 

Trend Micro Security restarts during a Scan

Let me know if this will resolve your concern. 

All the best,
Kaye