Trend Micro does not automatically start at computer startup

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  • Updated 2 years ago
At computer startup, Trend Micro does not automatically start. Have to manually bring up the application for it to startup. What could cause this?
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bullpowell

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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for contacting us in community. There are several reasons that may cause this to your Trend Micro Program. Could you please check if Maximum Security is in the Windows Startup Programs first? Here's a related topic from Microsoft TechNet Forum for detailed steps:
How do you add new Startup programs in Wndows 10? 

If Maximum Security is already in the Windows Startup folder, but it still cannot be started automatically when computer boots up, we suggest you to perform a malware scan to check your computer safety by using Trend Micro HouseCall tool first.
Scanning your computer using Trend Micro HouseCall (For Home Users)

After HouseCall completed, please re-install your Maximum Security to reset the program.
Reinstalling the latest version of Trend Micro Security program  

Please let us know if this solution solves your problem. Thanks!

Trend Micro Home Users Community

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