Trend Micro causing my computer to freeze intermittently

  • 2
  • Problem
  • Updated 3 years ago
  • Acknowledged
My Trend Micro Internet Security is causing my system to freeze intermittently. Some times when surfing on the net, be it IE or Chrome it can freeze for 10 to15 seconds. When playing game like World of Tanks, it will also freeze for that moment and at times cause me to loose the game.

When I exit or stop Trend Micro from the Task tray, I do not encounter this freeze problem. Please assist, thanks.
Photo of Peter

Peter

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 2
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,842 Points 10k badge 2x thumb
We checked our trouble ticket system and looks like you've been advised to call our support center directly. Please contact us here at any time for any questions or problems in the future. Thank you.

This conversation is no longer open for comments or replies.