Trend Micro and Microsoft Office installation

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  • Updated 12 months ago
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I have an offer to upgrade Trend Micro to include "Microsoft Office installation and updates." What exactly does this include? Must I also purchase Microsoft Office to take advantage of this?
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melpage

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Posted 1 year ago

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TM_Dianne

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Hi melpage!

Thank you for posting your concern here. Let me help you on this.

You've mentioned that you received an offer to upgrade Trend Micro that includes Microsoft Office Installation. If I may ask, from where did you see the offer? Are you referring to the Premium plus Service Plan? If so, please know that installation of Microsoft Office is an additional coverage for the Premium Service. If you do have Microsoft Office Licenses, one of our trained Premium Engineers can do the installation and configuration for you. Please see below the complete inclusive of Premium plus Service Plan:

  • Security Services:
    • Premium installation service  for the primary computer
    • Virus and spyware removal service (unlimited)*
    • PC security health check service (unlimited)*
    • Optimization of your Facebook privacy settings
  • PC and Peripheral Performance Services
    • Receive all-in-one, comprehensive, expert help with your computer, devices, and peripherals
    • PC tune-ups (unlimited)* to optimize the speed and performance of your PC
    • Set-up of printers, external hard drives, and other peripherals
    • Configuration and upgrade support for Microsoft® Windows®
    • Installation and updates for Microsoft Office
* "Unlimited" services are available for the primary PC only.

Hope this helps. Should you have any further concern, please let us know.

Thank you and have a great day! :)

Trend Micro Home Users Community
(Edited)
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dmitriap

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I have a MacBook pro - downloaded Mac Sierra OS, now Trend is disabled - cannot find correct serial number
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TM_Kiko, Employee

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unrelated post

Please reference the new conversation here: Cannot Find Correct Serial Number
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TM_Kiko, Employee

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Please reference the new conversation here: Cannot Find Correct Serial Number

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