Trend maximum security reinstalls Windows default colour profile

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  • Updated 2 years ago
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I generate custom colour profiles for my Win 10 laptop using x-rite i1profiler software. These are applied correctly until my version of Trend Micro Maximum Security completes and reports its initial start-up scan when the Windows default colour profile is loaded (possibly by the Trend Micro software)
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david.allen01

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Posted 2 years ago

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claudiu_botezatu

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Is not only that; read here:

https://en.community.trendmicro.com/tm_en/topics/trend-assuming-way-too-much

As I posted before, upon a mild to severe detection Trend would assume that certain PC parameters were changed by infection and would automatically reset them to default:

1. Windows update will be set to "Automatic update"

2. UAC will be set to "Default"

3. Files and folders visibility will be change to "visible" (even though the default is "invisible"

3. Home page in IE will be change to "blank"

So , you have to decide if you want your PC (re)set to default every time Trend perform a detection....

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david.allen01

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Thanks for your response, Claudiu. Fortunately, I found the solution after a little thought.

I located the colour profile loader (in this case iProfilerTray.exe) and added this to the programs/folder exceptions list available via settings in the Max Security consol. This has worked for me. Not sure how this would assist the items you list.

All the best
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TM_L, Official Rep

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Hi @david.allen01, thanks for the sharing your solution.

It's great to hear that your issue has been resolved by your self!

Please feel free to contact us anytime when you need help for Trend Micro products in the future.

Trend Micro Home Users Community
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david.allen01

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Update - Damn. My fix didn't work. Time to contact Trend support direct.
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claudiu_botezatu

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There is nothing to call about. This is how Trend Micro is supposed to work by design; please read these:

https://en.community.trendmicro.com/tm_en/topics/request-for-one-of-the-developers-please

https://en.community.trendmicro.com/tm_en/topics/hidden-files-appear


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