Trend is blocking the downloading of Google Chrome

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
Otherwise I'm blocking Trend by uninstalling it
Photo of phenryw3

phenryw3

  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,842 Points 10k badge 2x thumb
Thank you for reporting this issue. If you're getting a message as below when you download Google Chrome, it might cause by the program "Trusteer Rapport".
"Someone tried to exploit vulnerabilities in chrome.exe. Trend Micro maximum security stopped the attack and chrome.exe for your safety."
Please uninstall the program and see if the problem solved.

If you're encountering a different error, could you provide a screenshot or a description of the error? So we can understand the background and provide a suitable solution for you.

On the other hand, we've checked your account and found you purchased our product via Best Buy. If you would like an assistance as soon as possible, we highly recommend you to contact Geek Squad directly. 

Please visit following URL and click Chat with an agent at the bottom of the page.
http://go.trendmicro.com/geeksquad/

Thank you.

Trend Micro Home Users Community
(Edited)