Trend Blocked Update to Hidden City game

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  • Updated 2 years ago
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Hidden City Hidden Object Adventure today had an update via Microsoft Store. Trend decided the update was a virus and blocked it, and caused the entire game to fail. Couldn't repair the installation, it had to be completely uninstalled and reinstalled from scratch. Surely Trend shouldn't be blocking updates from Microsoft Store ????? 
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Posted 2 years ago

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TM_JB, Employee

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Hi angandrob and welcome to the community!

I checked the link below for the game and it appears that there were some other issues regarding opening the app after update 1.18.1803. Might be unrelated to what you've experienced so far but it could be because of an update that modified the game's code so that it was falsely detected.

FAQ for Hidden City®: Hidden Object Adventure

I've experienced the same thing with other legitimate games after an update. Based on what you said, it appears that after reinstalling the app from the store, it is no longer being detected / blocked?

Configuring the Exception List of Trend Micro Security software

You can also add the whole game folder to the exception list in order to prevent this from happening again as shown above.

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