TM start up problem

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  • Problem
  • Updated 3 years ago
  • In Progress
when i turn on my windows 7 pc, TM does not automatically turn on. Have to hit the icon to start TM. If i don't hit the icon I get a message that TM is off!
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Posted 3 years ago

  • 1
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woodartisan55, Champion

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I believe that if you click on the icon as if you were going to start a scan, then click the "gear" at the top right, it will be your tools. From this, you should be able to check the boxes to have it start when you start you computer and check all the additional boxes where you want protection (I always keep mine on the highest settings). Good luck!
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TM_L, Official Rep

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Sorry to hear that you're encountering this issue. For your issue, we have a support article that might help you. It's quite a few steps to perform, but please do let us know if it solves your issue. 
Trend Micro Titanium does not start or turn on

If the problem persists, as you're a valued subscriber of our premium support service, we would like to recommend you to utilize our premium support which includes 24x7 phone support and online remote services exclusively for you. Please find the premium service phone number in the "Call Premium Support" section in this page.

Thank you.

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