TM Platinum/2020 Beta creates GB worth of PlugSponge logs

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  • Updated 4 weeks ago
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Apparently TM 2020 Beta has already created a large log. Are these debug logs?


I happened to notice it only when Windows alarmed me of C:\ running out of space.
Let me know if it's safe to delete now, or if it is needed if an error occurred to TrendMicro that it would need these logs; or if you need a sample of these.
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lloyd_dunamis

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Posted 2 months ago

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TM_Dan, Employee

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Hi lloyd_dunamis,

Thank you for providing your concern to us. Thank you for keeping the Beta version of the Trend Micro Titanium Security 2020 on your computer.
I have created a case for you for this concern. We will send you the steps through email, you will receive an email that has "TMSEC-1944" on the subject title.

Regards,
~Dan from Beta Team
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lloyd_dunamis

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Hi Dan,

As advised in chat, I have tried installing the new build that is the release version since Sept11.
So far, I haven't seen any logs increase to the MBs yet, especially the PlugSponge logs. Thanks.

I still wonder what caused it to increase that much though, if it's allowed to be known.
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TM_Gladys, Employee

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Hi lloyd_dunamis,

Thank you for the update. On the other hand, we will raise this feedback of yours to our Product Team. 
Have a great day ahead.

~ Gladys from Beta Team