other virus programs make virus bank updates per hour. But TM Maximum does not matter. That's a pity so I have to take Kaspersky or McAfee. very bad and not good for Trend Micro. They say every 3 hours, that's not true !!!!!!
Let me say that 3 hours to give updates is a very good thing. Usually other brands may find for them more times and prompt you that is updated but no new signatures are downloaded. Searching fo updates more than one time each 2/3 hours is not useful.
Alternatevely, can you post a screenshot showing the issue so we can better assist you? :)