TM antivirus (MAC), how to configure pop-up notifications

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How do I adjust the pop-up message of TM when it finds something? For example, when I am browsing a website it sometimes blocks (type of scan "real-time") there is a pop-up that doesnt close automatically.1) How can I adjust the settings for these pop-ups? For example, only when performing a on-demand scan its good to have such a result, or real-time notification only per each 2 hours or something.2) Have the pop-ups close after 1,5 second or something. That you see it, but do not have to do anything.
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kjkalma

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Posted 2 months ago

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TM_Malik, Employee

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Welcome to the Home Users Community, kjkalma!

Thank you for your inquiry. Sorry but right now, we do not have any options to adjust how pop ups are presented on Trend Micro for Mac.

I think this is similar with the Mute Mode feature for the Trend Micro program in Windows which is not available on Mac. What it does is it temporarily stops non-critical notifications on a certain amount of time that you can adjust. For more information, you can visit this link: Using the Mute Mode feature.

Warm Regards...
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kjkalma

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Hi Malik,Many thanks for your reply.When can we expect this feature to be included in the version for MAC?I have now every couple of minutes (literaly) poping up. It does not add positive value to the user experience if Im honest.Best regards, Karst
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TM_Malik, Employee

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We do not have any announcements regarding that feature as yet, kjkalma. Sorry for having you troubled by those pop ups.

Can we ask for a screenshot of those pop ups or can you provide more details so that we can analyze and provide solutions if applicable.

Thank you!