We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Monday, October 21st.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
I would like to inform you that Virustotal is not an official partner of Trend Micro for providing the status. It is possible that Virustotal doesn't have any samples yet of Trend Micro and we are not the ones who give this with them.
We may have a sample on the database but not on the Virustotal since they are not an official partner of Trend Micro. You may try to use the actual program to check.