this site have not miner code , but cpu usage is high

  • 1
  • Problem
  • Updated 4 months ago
  • Acknowledged
website " www.root.ir " have not miner code , but when open it . cpu usage is very high.

after close website"tab" , cpu usage back to normaly " low "

any AV can not detected it .

Regards ,

Amir
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Amir

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Posted 4 months ago

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TM_X, Alum

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Hi Amir

What is the nature of this website? My browsers are not giving me an option to translate the site. 

^X
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Amir

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when visit site , CPU usage go to 100% 

it is miner 
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TM_Iya, Employee

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Hi Amir,

I need further information from you about this because I am trying to check the site or replicating it on my end but I did not encounter the same scenario of what you are experiencing about the high CPU usage.

Can you try to check and answer the following questions below:

1. What are your browser extensions?
2. How many antivirus program installed on your computer?
3. In what browser do you experience this?
4. Have you tried to use your other browser and check if the same issue happened?

Please check on your task manager which application consumes the highest usage on your CPU.

~Iya
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Tom Emmelot, Champion

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Hi TM_Iya, Employee

Opened in Firefox and Chrome, same thing here goes to 100 % CPU usage.

Kind regards,
Tom
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TM_Joemar, Alum

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Hi Amir,

Can you please test it on other browsers if it has the same behavior?

Thanks Tom for testing it out.

Regards,
Joemar
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Amir

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Dear Joemar ,

i think better Trend Labs check it . 

i send website for other Security Company and Analyzed & blocked it after 6 hours.

They told website  have bad javaScript 

Regards ,
Amir

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TM_Iya, Employee

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Hi Amir,

I will endorse this case to one of our senior engineer. 

I will send you an email for more details of the escalation process, you may reply to the email that I will create within 10-15 minutes.
We can continue our conversation through it.

~Iya
(Edited)
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Amir

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Thank you so much 

now they sent email to me .

Regards ,

Amir

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TM_Joemar, Official Rep

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Hi Amir,

You're very much welcome.

Regards,
Joemar

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