This afternoon after going to local doctor and eating my dinner... I was almost hacked

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  • Updated 5 months ago
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This afternoon after going to the doctors... And eating my dinner at local takeaway.. My phone was hacked, via and, anonymous phone call.. Message had link which I knew Straight up not to touch... It was scary.. I knew wht they whoever they were, up to..
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jesusreigns4eva1

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Posted 5 months ago

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TM_Jabi, Employee

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Hello jesusreigns4eva1 and welcome to the community! 

Based from your description, it seems that you encountered a possible Tech Support scam Popup message wherein you are being told that your device is infected by some sort of malware. Here's what you can do for that, you can try to restart your phone, close all the popups by clicking on the "X" button for the browser and clear all data for those browsers as well. 

You can read more information about the Tech Support Scam through the link below: 
Frequently Asked Questions (FAQ) about Suspected Third Party Technical Support Scams

Please also take some time to read some of the Best Practices so you can prevent any type of infection.
Best Practices in Preventing Virus Infection

If you encounter similar issue in the future, you can contact us through phone or chat so we can give a real-time support to you.

I hope this helps.

Have a wonderful day! 

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