The current Trend Micro Security is not accomplishing it's mission to scan my computer at this time.

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  • Problem
  • Updated 6 months ago
  • Acknowledged
The current Trend Micro Security is not accomplishing it's mission to scan my PC at this time.
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usmcgrunt35

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Posted 6 months ago

  • 1
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woodartisan55, Champion

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Hello usmcgrunt. If TM is installed on your PC, you should have the Trend Micro icon on your start or home page. You can left-click that icon and either scan whenever you wish to, or, using the "settings" (the little cog), you can set it to scan any day or every day you want at whatever time you want it to.

I hope this helps, Semper Fi !

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TM_Malik, Employee

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Hello usmcgrunt35 and woodartisan55, welcome to the Community!

May we just check if the scan hangs at a specific percentage? Kindly provide more details so that we can provide a better solution for this kind of issue.

Or, if it's more convenient for you, you may contact our Premium Support Hotline since you are subscribed with Basic Service Plan. Please click on this link for more information.

Thank you and have a great weekend!

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