Test : many ideas

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  • Idea
  • Updated 1 year ago

I have use Eset many years but detection is little low than Trend Micro (Maximum Security) but :

a) Why silent mode don't start automatically when a program launch in full screen/game ?
b) Why we can't know file reputation :( ?
c) why can we can't set shelduled scan during session close or screen in standby etc...
And the best is web console (i can check my parent's computers :p)
But i like your software :D
Sorry for bad english,
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Arnaud Vacquier

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Posted 1 year ago

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Hi Arnaud Vacquier,

Thank you for trying out the Trend Micro Maximum Security program. :)

a. This may a good idea but mute mode should be enabled with the permission of the user.
b. I think the File Reputation is the same as the Detection Type? Kindly describe this even further if possible.
c. Can you please check this link: Configuring Scheduled Scan and let me know if that's the scheduled scan you'd like to have as a feature.

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Arnaud Vacquier

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Thank you for reply.

For :
a) I don't know why, for example we can add software for stop mute mode but why not add software for starting mute mode ?
And if you add option for enable fullscreen mute mode, it is a choice of users to activate or not.

b) No, i talk to know file reputation for example :
Kaspersky : https://support.kaspersky.com/7793
Eset with software running :

But we can ask on demand for some files too.

Why i talk about that ? because if Trend Micro say me just :
"Not virus found"
Ok but how i know if really 100% safe ?

It is different to "Not virus found and file reputation cloud is ok, checked by Trend Micro team" or "No virus found but file reputation is unknow, be careful"

c) I am not agree, i play on my computer often (sometimes during day, sometimes during night) in smart scan :

I work tuesday 7am to 5am and wednesday pam to 11pm, so if he scan 11:39pm i will be playing.
But if the screen go off while I eat, he could have scanned.

I can't program shelduled because my computer is not power on in same time.

Still sorry for bad english, i hope you understand =D
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Hi Arnaud,

We appreciate your insights. :)

No worries, we understand how you speak in English. Your ideas are a good way to explain to our users the files being scanned by Trend Micro, we'll make sure to relay your ideas to our specialists but not a guarantee that it will be implemented soon. For now, feel free to send us more ideas.

Thank you!
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Max Slo, Champion

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-I'm not a Trend Micro representative, but I like to give you some suggestion-

Hello Arnaud,
how are you? :)

I'm not a Trend Micro employee but let me to say that I really appreciated your effort. 

This is a very good way to use this Community. 

It's all, Welcome in Trend Micro family. :)
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Arnaud Vacquier

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Another idea :

Installer Trend Micro :
Full Installation Package
Multi-language 2017-10-19

You download 198Mo (32bits) / 235Mo (64bits) + install + big update + must reboot for apply update

Why there is not live installer :
1- Small download
2- select software and language
3- download and install last version

Thank you
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Hi Arnaud Vacquier

We appreciate your continuous providing of insights. We may not know if this will be done but rest assured that we are providing your feedback to our developers.

Thank you so much!