System take over NOT appreciated, Bye bye Trend

  • 1
  • Problem
  • Updated 4 weeks ago
  • (Edited)

Compaq DC 5750 SFF with 4GB ram Windows 7 Pro
Ever since I was "forced" to install Trend software [Geek Squad change of vendor and I had paid for renewal, not realizing the change of provider] my system has been bogged down and never get s a chance to rest. I use Task Manager to watch when my system is loading Windows updates etc to view system resource use. Since installing Trend software my PC just never gets to rest. CPU usage is ALWAYS active with Trend Core systems CoreServiceShell. I've tried to learn and manage the software [I come from a support background] but find even the supposed Helps files unhelpful. You rely too much on your community of users [Sounds a lot like Microsoft] to share their issues and 'provide answers'. 
Also all of my applications, especially web related, have slowed down to a point of near uselessness. So called "Mute mode" uses more resources and slows the system even further. I'm tired of the occupation by unfriendly 'security' forces and I will be uninstalling shortly. 
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OldSchool

  • 70 Points
  • Frustrated and fed up

Posted 4 weeks ago

  • 1
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Tom Emmelot, Champion

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Hi OldSchool

Are you running he latest version TM Max 2019?
Here from you,

Kind regards,
Tom

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TM_Mac, Official Rep

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Hi OldSchool

Sorry to hear that. Rest assured that our developers are always doing their best to improve our product over time. We just recently released our 2019 version of our product. You may want to try it out. You can refer to this link for that one: Installing Trend Micro Security purchased from Best Buy for Windows and for Mac

Let us know if the slow PC issue still persists even after upgrading so that I can help you. ^_^


Regards, 
Mac