Supposed urgent Microsoft message sent warning of infection

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I'm being told by what is supposed to be Microsoft that my computer is infected with some type of porographic or pornographic virus that is sending critical info from my computer to an unknown address...I scanned my computer with your service then retrieved all available updates and scanned again...there was nothing found...what is going on is there something that can infect my computer and you guys service would not detect it
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Posted 2 years ago

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Hello shanraffllc ! Welcome to the community!

We understand that you have received a notification with and had that scenario, our friend just posted an article with that exact scenario.

It might be a technical support scam, you may read this thread for more details.

Scam: what to do and what NOT to do

You can also see our published knowledge base for the same concern. 

Frequently Asked Questions (FAQ) about Suspected Third Party Technical Support Scams

The article will introduce you to this new type of threats on the Internet.

I hope this helps.

Trend Micro Home Users Community

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