Successful install on computer (after 4th attempt) that had been riddled with AdWare after K-------y software went belly up.

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  • Updated 7 months ago
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I'm thankful that Trend Micro was able to be successfully installed after 4th install program run.  Perhaps there would be a better way to have the software program unpackaged once in a destination directory so that errors or conflicts could be resolved when found during an install.  Then after the conflict is resolved that requires a reboot, the customer does not need to unpackage the software from the executable file again.  I age significantly when waiting on an already slow PC (no thanks to former s/w program) to unpackage new software repeatedly before starting the weekend.  The program seemed to run through on the 3rd install, but did not show an icon for the Internet security program that I had purchased, only a Troubleshooter.  My only thought after doing some searching and thinking was to install from the same program file again.  It finally worked on the fourth install attempt and now I see the computer as one of the protected devices in my account.
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J_E_F_F_2468

  • 70 Points

Posted 7 months ago

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TM_Malik

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Welcome to the Home Users Community, J_E_F_F_2468!

Sorry for having this type of inconvenience by just installing the Trend Micro program.
Actually, please be informed that there's a destination directory when the installer is unpacked. You can check on the Trend Micro folder in the ProgramData folder. You can run the setup.exe from that folder in case you would like to start the installation again.

Warm Regards.. :)