Subscrition Renewal

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  • Question
  • Updated 2 years ago
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Hi I originally signed up for 3 computers, but now i only need it for one and my subscription is due for renewal. Can I just renew for one computer and would it be at a lower price?
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jleeps

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Posted 2 years ago

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woodartisan55, Champion

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You should be able to do that. Go to the Trend website and see what they are offering by using theĀ  "compare products" link.
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TM_L, Official Rep

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Hi @jleeps, welcome to the community!

For your question, I'm sorry to inform that you cannot renew your 3 seats subscription to 1 seat. We've checked your account information and confirmed that your Auto-Renewal still enable. We suggest canceling Auto Renewal, and purchase a 1 seat subscription of Maximum Security. We have a support document which describes how to cancel Auto Renewal:
Frequently asked questions (FAQs) about Auto-Renew - refer to "Disabling or Canceling Auto Renewal"

After doing the above action and your current subscription expired, you can purchase Maximum Security's 1 Device subscription on this page (Singapore):
http://www.trendmicro.com.sg/sg/home/products/software/maximum-security/index.html

Please let us know if you have other questions or encounter any problems at any time. Thanks!

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