Subscription query

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  • Updated 6 months ago
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Could you tell me if I need to renew subscription, I was getting email reminders to renew weeks ago, now, according to the Trend main console, I am protected to February 2020. I don't remember paying for two years subscription. Could you let me know, the renewal was due yesterday. Thanks.
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Posted 6 months ago

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TM_X, Alum

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Hi benrok, 

Your subscription is on auto-renewal. The system renews your subscription on 4/2/2019 and the order confirmation email was sent on the same day. In this case, you don't have to manually renew your subscription -- you are covered up until February of 2020. 


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