Subscription Information Inquiry

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  • Question
  • Updated 2 years ago
  • Answered
Could you please check my account too? I have received the same email and mine was activated two weeks ago.

Note: This conversation was created from a reply on: We just received an email saying that our subscription is not activated but it is....
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Posted 2 years ago

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TM_Pat, Employee

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Hello celefte1 and welcome to the Community!

Thank you for letting us know about this question that you have in mind.

We checked the email address that you submitted here in the Community and it shows that you subscription is good up until December 28, 2018.

You may double check that information from your end by signing in to your Trend Micro MyAccountOr, you can simply check the Trend Micro Security program that you installed on your computer so you can verify the expiration date as well.

I hope this answers your question. Should you have any other concern, please do not hesitate to reach out to us.

Enjoy the rest of the week!

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