I would like the program to stop spamming me with notifications to renew my subscription starting 2 months before it expires! It is very annoying. If it doesn't stop I will be looking for a new solution.
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90 Points
- Annoyed
Posted 7 months ago
TM_Neo, Employee
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1,158 Points
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90 Points
Sorry maybe I wasn't specific enough. It is notifications within my OS (Windows 10) that I am having an issue with rather than emails. Email spam is easily dealt with.
Tom Emmelot, Champion
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22,568 Points
Hi rob
stop the auto renewal.
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1055073.aspx?_ga=2.158971706.1695...
Hope this helps.
Kind regards,
Tom
stop the auto renewal.
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1055073.aspx?_ga=2.158971706.1695...
Hope this helps.
Kind regards,
Tom
TM_Yanna, Employee
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1,250 Points
Hi rob,
Thanks for posting your concern here and welcome to the community!
We apologize if the notifications you're referring to has caused you inconvenience.
Would it be alright to ask for screenshots of these notifications? Kindly attach the screenshot of the notification along with your comment using the upload button shown below so that we can have a check on their cause and whether they could be disabled.
We'll wait for your response. Thank you!
Trend Micro Home Users Community
Thanks for posting your concern here and welcome to the community!
We apologize if the notifications you're referring to has caused you inconvenience.
Would it be alright to ask for screenshots of these notifications? Kindly attach the screenshot of the notification along with your comment using the upload button shown below so that we can have a check on their cause and whether they could be disabled.
We'll wait for your response. Thank you!
Trend Micro Home Users Community
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90 Points
I have attached a screen shot of the notification but I am surprised that it is needed as it is not the first time this issue has been raised.
https://en.community.trendmicro.com/tm_en/topics/annoying-pop-ups-from-trend-itself
https://en.community.trendmicro.com/tm_en/topics/how-do-i-stop-the-annoying-renew-now-trend-micro-po...
As stated in one of the threads these notifications start about 2 months before the expiry date.
https://en.community.trendmicro.com/tm_en/topics/annoying-pop-ups-from-trend-itself
https://en.community.trendmicro.com/tm_en/topics/how-do-i-stop-the-annoying-renew-now-trend-micro-po...
As stated in one of the threads these notifications start about 2 months before the expiry date.
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9,374 Points
