stolen computer

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  • Updated 1 year ago
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My son had his computer stolen called, Liam. He now needs to know if you can uninstall or change his user ability, now he has another computer to use .
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Posted 1 year ago

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TM_L, Official Rep

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Hi @don.jay, thanks for trying our new Community! 

To answer your question, you can easily sign in your Trend Micro Account to disable the user ability of stolen computer and install Trend Micro Security to your son's new computer. Here's a reference doc for the steps:
Transferring a license from one device or computer to another

Please let me know how your son's transfer went, thank you!

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