sometimes web page rating does not work

  • 1
  • Question
  • Updated 1 week ago
  • In Progress
90% of the time web page rating works just fine.  Sometime, however, it does not work.  Why is this?
Photo of ksmith

ksmith

  • 112 Points 100 badge 2x thumb

Posted 1 week ago

  • 1
Photo of TM_X

TM_X, Official Rep

  • 2,782 Points 2k badge 2x thumb
Hi ksmith, 

Few of the possible reasons for this are the following: 
  • You have a browser extension installed which could be conflicting with Trend Micro 
  • The website is yet to be tested. 
If it happens again, can you please provide us a screenshot of the search results so that we can look into them? For now, you may check the website's safety here: 

https://global.sitesafety.trendmicro.com/

^X