Somehow en.softronic.com has implanted itself on my laptop and my ad blocker was disabled. I get this message,your security is turned off

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  • Updated 5 months ago
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  • (Edited)
I keep getting a pop up message from Microsoft that my security systems are turned off. Though Trend Micro seems to be working. Also, somehow en.softronic.com has implanted itself on my laptop. Unprompted by me. At the same time this happened, my ad blocker was disabled. I had to download it again. My attempts to remove softonics following their own process was unsuccessful. Help me to remove this annoying pop up?Why do I get the message that my security is turned off?
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bretrick2

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Posted 5 months ago

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TM_Jabi

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Welcome to the community, bretrick2

Allow me to assist you with this case. 

It seems to me that you are having a Website redirection issue on your browsers. Is there anything that you can remember that you did on the computer before it started to happen? We would also appreciate if you can provide to us some screen shots of the messages that you are getting on your computer screen. 

For the meantime, you can check the steps on the link below that you can try to resolve the issue. 
Resolving website redirection issues

Resetting your web browser for performance and website redirection issues

You can also try to check the installed software on your device, you can remove those applications that you are not aware of or looks suspicious to you that you are not using. 

Also, regarding to your concern that your security might be turned off, you can run a quick scan just to verify that the Trend Micro program is working properly. 

Please let us know of any update.

Hope to hear from your soon. 

Have a wonderful day ahead! 

Regards,

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