Software upgraded notification

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  • Updated 3 months ago
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I got a pop up notification on my computer from Trend Micro saying "Software successfully upgraded" and to "please restart the computer to finish making changes necessary for this new version." Is this legit? I haven't upgraded anything, and I've shut down my computer, and it still pops up.
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Hiddenmagic787

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Posted 3 months ago

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TM_Malik, Employee

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Welcome to the Community, Hiddenmagic787!

Can we ask for the screenshot of this pop up message for us to  confirm if it's legit? :)
This is possibly be due to a version upgrade or an automatic response created to install the latest version of the Trend Micro program on your PC.

Trend Micro Home Users Community
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Hiddenmagic787

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Hiddenmagic787

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TM_Malik, Employee

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Hi, Hiddenmagic787!

That's a legitimate popup from Trend Micro program. This is to install the latest version of the Trend Micro Internet Security.

Just in case it was not able to install the latest version (sometimes caused by a conflicting program), you may uninstall the conflicting program then manually install the latest version of Trend Micro Internet Security. You can download the latest version for BestBuy subscriptions from this link: Installing Trend Micro Security purchased from Best Buy.

Thank you! Please let us know if you need further assistance. :)

Trend Micro Home Users Community