Software Conflict....work around?

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  • Updated 9 months ago
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While on the trial program, Maximum Security didn't show a conflict with ACS 10 Pro, which I have paid for. But as soon as I bought Maximum Security it showed a conflict and requires my uninstalling ACS 10 because of a "conflict". To me this is "false pretenses" I saw how MS worked as an example and as soon as I paid for it, the way it worked changed. Is there a work around? Because suddenly this special pricing went to full price and keeps me from accessing a program I own for a reason.
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jack

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Posted 9 months ago

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Tom Emmelot, Champion

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Hi Jack,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
First, never use 2 AV real-time scanners at the same time and Advanced System Care Pro 10 is not a program that i shall use, IO bit got a lot off accusations that they steel data from other software company's and that the software is not save.
So go for Trend or a other real AV program!

Kind regards,
Tom
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claudiu_botezatu

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Advanced System Care Pro 10 is not an antivirus; uninstall it, reboot and try to install TM .

If the TM installation is successful , install now Advances System Care Pro 10 and, if no complains from TM, create appropriate exclusions.

IObit had a long feud with Malwarebytes , but is not our job to judge them.


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TM_JK, Employee

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Hi jack and welcome to the community,


Thank you claudiu_botezatu and Tom Emmelot for your help in this community.

For your concern, ACS Pro or Advanced System Care Pro is considered as a Possible Unwanted Application. Potentially Unwanted Applications (PUAs), classified as grayware, refer to programs installed in a mobile device or a computer that may pose high risk or have untoward impact on user security and/or privacy. We recommend you to uninstall this types of program as it will not only affect Trend Micro as well as your PC's performance.

You may refer to this link on how to uninstall Possible Unwanted Application.

Hope this answer your query.

Trend Micro Home User Community
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claudiu_botezatu

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Hi TM_JK

As long as the user wants to install Advanced System  Pro, how can this be "unwanted"????

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TM_JK, Employee

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Hi claudiu_botezatu,

The term Possible Unwanted application is coined when applications are bundled with another program and was installed in computer and/or mobile device unknowingly. In this case, since Advanced System Care Pro can be bundled with other programs and is sometimes installed unknowingly, this is one of the reasons why it is tagged as a Possible Unwanted application or PUA.

This time, the primary program was Advanced System Care Pro and may have bundled software aside Advance System Pro and the user intends to use this one. You can check this link to know more about PUAs.

Hope this answers your query.

Trend Micro Home User Community
(Edited)
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claudiu_botezatu

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"Advanced System Care Pro are sometimes bundled with other programs and is sometimes installed unknowingly, this is one of the reasons why it is tagged as a Possible Unwanted..."


So, is TM detection of Adanced System Care Pro as PUA based on a fact or it is based on a supposition; to many of "sometimes" and "possible".

Do you know for a fact that Advanced System Care Pro installs hidden components?????

(Edited)
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TM_JK, Employee

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Hi claudiu_botezatu,

My apologies for the wrong use of words and may have cause confusion to you.

I have updated my post to: Advanced System Care Pro can be bundled with other programs and is sometimes installed unknowingly, this is one of the reasons why it is tagged as a Possible Unwanted application or PUA.


The reason that it is tagged as a PUA is because of the bundled programs and components it installs on computer that can affect the systems performance and create vulnerabilities for the computer.

Hope this answers your query.

Trend Micro Home User Community