Slow Loading of Google Chrome

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  • Question
  • Updated 12 months ago
  • Acknowledged
Trend Micro Maximum Security is causing extremely slow loading of Google Chrome. The browser opens quickly with Security switched off. Please advise any known fix. Best regards, Arnie Reeves
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AW Reeves

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Posted 12 months ago

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Tom Emmelot, Champion

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Hi AW Reeves

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, I am just a volunteer.

My experience  is that a lot of the problems come with the install.
So:
Uninstalling Trend Micro Security  using the Uninstall Tool
https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security-2017/1115650.asp...

Using the Trend Micro Remnant File Remover Tool
https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security-2017/1104912.asp...

Programs to remove before installing Trend Micro Security
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1061023.aspx

Installing Internet Security 2018
https://esupport.trendmicro.com/en-us/home/pages/technical-support/internet-security-2017/1115023.as...

After You configure TM again,
Put it on in Chrome again.

Kind regards,
Tom
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TM_Pat, Official Rep

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Hello AW Reeves and welcome to the Community!

Thank you for letting us know about this issue that you encountered. Apologies for the inconvenience.

Kindly try Tom Emmelot's suggestion. If you will need the installer file for Trend Micro Maximum Security, please click here.

I hope this helps! Should you have any other concern, please do not hesitate to reach out to us.

Enjoy the rest of the week!

Trend Micro Home Users Community

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