sites are still being used when I thought I blocked

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  • Updated 3 years ago
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again I thought I blocked or put a block but seems still letting someone in.
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Posted 3 years ago

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TM_L, Official Rep

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Hi @srpperez, thanks for trying Trend Micro Community!

For your question, are you referring though you add a URL to the Exception List, but you can still access that website? If yes, can you refer to the link below for detailed steps to block the website you mention again?
Configuring the Exception List of Trend Micro Security software - refer to "Add or Block Websites"

After trying the above steps, if the problem still persists, we definitely want to help you to solve this issue, so we would like to understand your situation a bit more. Just to confirm:
Once we understand more background, we'll be able to better assist you and recommend solutions. Thanks.

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