Set Up Wireless Home Network

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress

I cannot get my wireless modem for home working as Trend Micro will not allow me to access web page to configure on https://routerlogin.net.

Gateway PC & Trend Micro Maximum Security

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irenesmall7

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Posted 2 years ago

  • 1
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erza, Official Rep

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Hi irenesmall7,

Have you tried adding the URL to the Exception List of Trend Micro Maximum Security?
If you have not yet done so, follow the steps below:
1. From the Main Console click Settings (gear icon) then Exception Lists and then Websites.
2. Add the URL, click Ok and then Apply.
3. Restart your browser.

If this does not work, can you share the error message/screenshot of the error?

^erza
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irenesmall7

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Thank you for your help. First time I tried this it was leading me to choose a program file on my computer.
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TM_L, Official Rep

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Hi irenesmall7, thanks for the reply!

We have a support document which explains how to add URLs to the Exception List, here's for your reference: 
Configuring the Exception List of Trend Micro Security software - refer to "Add or Block Websites"

Please let us know how it goes.  If the issue still persists, could you provide a bit more detail (e.g.  blocking message you're seeing), and we'll help you further. Thanks!

Trend Micro Home Users Community

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