Security Threat Restored but...

  • 3
  • Problem
  • Updated 1 year ago
  • Acknowledged
  • (Edited)

If a Security Threat is restored, its status in "Security Report" should change to "Restored" or should be deleted from the list of it item "Removed"

Even though the item has been restored already, it still appear as "removed" and you can click on it and "restore" it again

Very confusing...you will never know which one has been restored and which  one not !

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claudiu_botezatu

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Posted 2 years ago

  • 3
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Tom Emmelot, Champion

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Hi claudiu,

Good point!

Kind regards,
Tom
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TM_Claudia, Employee

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Thanks for your valuable feedback, claudiu_botezatu! I will definitely report this idea to our product development team, and I'm sure this could make the user experience ever better : -)  

Thanks again for sharing your thought with us! 

Trend Micro Home Users Community 
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claudiu_botezatu

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So, how is going? Any improvements since 4 months ago?

Thanks,

ClaudiuB

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TM_Shella, Employee

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Hi claudiu_botezatu,

Thank you for getting back at this concern and apologies if we are not able to give a response as soon as possible.

The status remains “Removed” because there was no entry created for the action “Restore”. The file will be restored but the status remains the same. Beside the status, a date and time is indicated for when the action was created. Even though you remove and restore the file for couple of times, the time stamp will not change. It will still show the initial time stamp for the first action done and it will not add another entry on the report.

Since this concern has been endorsed to our developers, we will just wait and see if the change will be integrated on the next version release.

Thank you for the feedback.

Trend Micro Home UsersCommunity 
(Edited)