security

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  • Updated 5 months ago
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I went on ebay and was just looking for items when my page turned from english to russian or something like that. the only way i could change it was to close program and go back..is it possible i did something! also i went on a amazon and got this loud message that my computor was corrupt. i rebooted and it went away i also got a message that my computor was locked for about a couple of minutes then i think micro trend got rid of it and i was relived......thanks john hrenko
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john.hrenko

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Posted 5 months ago

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woodartisan55, Champion

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Hi john.hrenko. Just a fellow long-term user of Trend Micro here trying to help. I would suggest that you download Hijack This, a Trend Micro supported program, to reassure that you have not been infiltrated.


https://sourceforge.net/projects/hjt/
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TM_Malik

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Hello, woodartisan55. Thank you for helping!

Please know that the HiJackThis tool is no longer owned and maintained by Trend Micro but is now exclusively hosted by Sourceforge.
(Edited)
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TM_Malik

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Hi john.hrenko

It's possible that there's a button you clicked on ebay which we definitely have any control over that especially if it's a feature on the internet browser that you are using.

For normal troubleshooting, please make sure to remove browser extensions and uninstall programs (PUA) that you don't use. Make it also a habit to clear your browsing history once you're done browsing or shopping online.

If you encounter the same issue next time, please send a screenshot or any kind of useful information so that we can provide proper solution.

Thank you!
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woodartisan55, Champion

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Thank you for the correction TM_Malik. Is it still okay to use it, or does TM have a substitute?
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TM_Malik

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Hi, woodartisan55.

We can still use it, no worries. :) 
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woodartisan55, Champion

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Thank you!

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