We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Saturday, October 19.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
The Secure Erase is purposely designed to be configured via the Trend Micro main console only. We don't recommend the use of the command prompt to execute whatever you want to do with it as this can be used for suspicious activities.
We appreciate your feedback regarding how we provide support here on our Community page. This is the best avenue to let us know what we should improve on and what we should continue doing. However, we would appreciate it more if you could just focus on giving feedback to us, employees, and our processes.