secure erase command line

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  • Updated 1 year ago
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what is the full command prompt (including executable) command line to use secure erase to delete a file? also, what is the command line to use secure erase to securely empty the recycle bin?
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eagle.soar

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  • unsure

Posted 1 year ago

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Tom Emmelot, Champion

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Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!
Hope this helps:
Using the Secure Erase feature of Trend Micro Security

Kind regards,
Tom
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eagle.soar

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that doesn't really help.

i've noticed that there was another similar post 2 years ago about command line scanning that was responded to, but not answered and never followed up.

this trend micro community seems to respond to all questions with basic answers and this is regarded as a successful outcome, when really it's a systemic failure of customer support.

i would complain about it, but i'd doubt i'd get a meaningful response.

i understand you're just a volunteer, however you're just contributing to the customer service problem by not giving a complete answer.

i suppose trend micro offers optional paid support, and that's probably why this community is so poorly supported.
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Tom Emmelot, Champion

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Hi eagle.soar

Did you read my line "also there are TM Employees that can give answers, that is only at working hours"
So Monday morning you get a answer from a Employee, i dont use the option, that is why i give you the link!
So you get a answer here but then tomorrow  ;)

Kind regards,
Tom



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eagle.soar

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yes, i saw that, but responding to a comment just for the sake of boosting your points isn't really meaningful or helpful if you don't answer my question.

the system of receiving points in this community is flawed.
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Tom Emmelot, Champion

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Hi eagle.soar

I not answer questions here for the points, but to help people if i dont know the exact answer i like to give a link that maybe answer the question.
I can give you my own opinion and answer and that will be:
There are 2 ways to do a secure erase secure and extra secure
And if you configure that you can right-click on the icon and you can choose  to do it with trend, also in explorer right-click a file and choose  to delete with Trend.
And no command-line options are available.
So i hope this answer is correct.

Kind regards,
Tom 
 

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eagle.soar

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actually, you can't delete files using secure erase through the trend micro gui, you can only configure the type of erasure, being 'secure' and 'extra secure' and then the only way to delete files is through explorer by right clicking a file(s) or folder(s) and selecting secure erase (with the trend micro icon)
(Edited)
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Tom Emmelot, Champion

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Hi eagle.soar

And also by right-click on the Recycle-bin icon you can empty the Recycle-bin with TM "Secure Erase"!!

Kind regards,
Tom
(Edited)
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eagle.soar

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yes, and i want to know how to do this via command prompt
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Tom Emmelot, Champion

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Hi eagle.soar
Sorry that is what i don't know and i think TM cant give you that, but maybe they will!
If they come online they will answer here!

Kind regards,
Tom


(Edited)
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eagle.soar

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so, we're back to where we started...
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TM_X, Alum

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Hi eagle.soar, 

The Secure Erase is purposely designed to be configured via the Trend Micro main console only. We don't recommend the use of the command prompt to execute whatever you want to do with it as this can be used for suspicious activities.

We appreciate your feedback regarding how we provide support here on our Community page. This is the best avenue to let us know what we should improve on and what we should continue doing. However, we would appreciate it more if you could just focus on giving feedback to us, employees, and our processes. 

^X
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eagle.soar

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thanks for your response.

by the sounds of things, it's possible, but just not allowed, similarly with using an executable with the command prompt to scan specific files.

i guess this is one of those things that might be possible to learn, but only with paid support.
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TM_X, Alum

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Sorry, it came out wrong. Let me put it this way -- it's actually not possible. The Trend Micro program has this self-protect feature that prevents other programs and processes to modify or configure it. 
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eagle.soar

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heh, thanks for letting me know - i was considering running an app similar to autohotkey to do it for me, but this actually sounds like autohotkey isn't compatible with trend micro at all - or is it just this specific feature?

basically, i have a script to empty the recycle bin from time to time - this can be done via command line in the script, however i was just curious if i could get trend micro to do this instead of the traditional windows emptying of the recycle bin.

i'm not going to attempt to use autohotkey (or sikuli-x) to accomplish this, as i don't really need to securely erase anything, so i'll probably just leave my script to empty it the traditional way.

would've been nice, though.
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TM_Pat, Employee

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Hi eagle.soar,

It is true any other application that will configure any settings of your Trend Micro program including Secure Erase won't work. Although trying is going to be a good idea as well.

Regards,
Pat