Secrect snap is not working in Samsung A5

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  • Updated 3 months ago
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Secret snap is not working in my Samsung galaxy A5 2017. However permission is given to all required options. It works in my other phone but that is a different subscription code. What could be the problem with my current code which doesn't work for secret snap?
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Honest

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Posted 3 months ago

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TM_Pat, Official Rep

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Hello Honest and welcome to the Community!

The subscription should not be the issue here. By the way can you tell us about your lock screen type? Do you use a PIN, pattern or a Password?

Also, may I know how is it not working? Is it like the photo is too dark or you don't receive any email at all?

We'll wait for your response.

Regards,
Pat