Script Errors using IE11

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
I am constantly getting Script Errors using Internet Explorer 11 and Windows 10. I've uninstalled and reinstalled IE11 via help from Microsoft. They said next thing to try was to see if the settings in my anti-virus program are causing this. I am using Trend Micro Max Security. How do I check this?
Photo of wrose66


  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,802 Points 10k badge 2x thumb
Thank you for contacting us in the community! To isolate to make sure the script error issue on Internet Explorer 11 is due to Maximum Security or not, please check if this problem continues after you temporarily disable Maximum Security. We have a support document that explains how to disable it.
Disabling or enabling your Trend Micro Security software - see "Disabling Trend Micro Program" section

Please don't forget to follow above support page "Enabling Trend Micro Program" section to turn on Maximum Security after you checked.

If the script error displays only when Maximum Security is running, please send us a screenshot and describe the problem in detail, and we'll investigate further for you. 

Trend Micro Home Users Community