Scedule scanning

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On my previous PC running W7 I had a quick scan run every time the PC was started and had a complete scan done automatically once a week.
Can I do this - the scheduling appears to be either/or now.
Thanks
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sueniven

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Posted 2 years ago

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woodartisan55, Champion

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Yes. You can schedule a weekly scan at the time of your choice, and you can scan anytime you want by left clicking your TM icon and clicking "scan".

I do this at least once per day after I update to latest protection.

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sueniven

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Thanks I can do what you suggest but the previous s/w I used allowed both a weekly full scan and a automatic quick scan every time the PC was started not manually as you suggest
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TM_L, Official Rep

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Thanks for asking here! We understand you want to perform both a weekly full scan and an automatic quick scan every time the PC was started. However, we're sorry to inform you that you can only do one scheduled scan. (You can not select a quick scan when every time the PC started.)
You can refer to the link below for detailed steps for how to setting a scheduled scan:
Running a scan using Trend Micro Security software - Please see  "Performing Scheduled Scan" section

By the way, we suggest setting up Security System Startup feature to let Trend Micro Security to checking & dealing with threats in the background when your PC started. We have a support document which explains how to set it up:
System Startup feature of Trend Micro Security - Please to choose "Extra Security" to load your security drivers first for extra protection. 

Please let us know if your question is answered. Thank you!

Trend Micro Home Users Community
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sueniven

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Not sure whats going on here but about 2 minutes after I starred the PC this morning the info box appeared in the lower right hand corner saying there were no problems. This is the box with a red and green line with a tick in the adjacent circle. This is the same as what usually happened on my old PC. I m confused or have I stumbled accidently on some hidden feature !! This is not the display presented when you do a manual scan but just a summary of what would appear to be a quick scan.
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TM_L, Official Rep

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Thanks for your reply. Per your description, we understand that the box with a red and green line with a tick in the adjacent circle was showing up, however here are some information we want to confirm further:
1. This box appeared before or after changing your System Startup feature of  Internet Security?
2. What type of System Startup feature you're using now?
3. Please provide a screenshot of "there were no problems" info box for us.

Please provide the above info if possible. Thanks!

Trend Micro Home Users Community
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sueniven

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Hi
1 This occurred after I setup a automatic full scan which initiate my original query re quick scan automaticly done at startup. After checking for new update I did a quick scan which stopped at 80% I got out of this and did a shutdown which fixed a couple of files which it apparently fixed and shut down as expected. On reopening I did a full manual scan which was OK. This morning on startup  the small box in the lower left showed (both  green text) with a tick in both real time scan and web filtering.
Just now (its 8:30 pm in NZ) I have done two restarts and the box appeared after about two mins for both and then did a complete shutdown, waited two min and opened the PC as normal and the box appeared. After this appearance there was still excessive disk activity which stopped about 5 min later - I wouldn't know what was causing this.
2 Its standard startup for P and W10
 Its actually doing what I what it to do !!! I haven't tested the full automatic scan.
On setting up the auto scan I checked the options for a auto quick scan which I would have set to 'on startup' but then noticed that it was either/or and then setup the auto full scan.
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Thanks for the reply. First, please see the attached pic below to check if it's the message you're seeing:


If yes, sorry to inform you that it’s not a "Quick Scan" as you expected. The message is to indicate that Real-time Scan and Web Filtering feature are setting up and your Trend Micro Security is ready to protect your computer. So it should be showing up every time when you start up your computer. If the pic is not the message you are seeing, please provide a screenshot for us. 

As I mentioned last time, currently Trend Micro Security is not able to select a scan when every time the PC started.

Please let us know if your question is answered. Thank you!

Trend Micro Home Users Community