Scam Emails Inquiry

  • 1
  • Question
  • Updated 6 months ago
  • In Progress
how do I stop scammers using my email address to send me mail

Note: This conversation was created from a reply on: How do I turn off permanently the email address blocking?.
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jim.scuderi

  • 70 Points

Posted 6 months ago

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TM_Jaime, Employee

  • 240 Points 100 badge 2x thumb
Hello jim.scuderi,

Welcome to the Community!

If your account is sending spam email without your knowledge, immediately change your current password to a strong password. Please double check all information to secure your account.

After successfully changing the password, scan your computer for viruses and malware. Remove any Potentially Unwanted Applications (PUA) installed on the device that may causing the issue.

Youcanalso call the Premium Support hotline at any time 24x7 for any other inquiries and concerns.  Here are ways to contact support.

Please let us know if you have more questions by replying here. Thank you!

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