Samsung S6 Fails to Upgrade

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  • Question
  • Updated 6 months ago
  • Answered
My Samsung S6 Android 7.0 constantly fails to upgrade due to an 'unstable internet connection' I have NBN optic fibre and that should not be unstable. What can I do?
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wyndhayes

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Posted 6 months ago

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TM_Kiko, Employee

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Hello wyndhayes ! Welcome to the community!

I think it is best to contact your phone's manufacturer first so they can provide you better help in upgrading your phone to that Android Operating System. Furthermore, if you will have problems related with your Trend Micro program installed on that device, we are more than happy to help you with it.

Let us know what happens after you reach out to Samsung.

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