SafeSurfing does not work with Firefox Focus Browser?

  • 1
  • Problem
  • Updated 8 months ago
  • Solved
  • (Edited)
I am using Android Marshmallow 6.0.1 (Cyanogen OS 13.1.2) and while using the Firefox Focus browser, if I go to to run exploit tests - I don't get to see the Trendmicro blocking page that I get while using Chrome browser which means that in case of a real malicious page trendmicro will not be protecting me.
Why doesn't this product does not work with Firefox Focus browser?
Photo of IPLondon


  • 20 Points

Posted 8 months ago

  • 1
Photo of TM_Kim

TM_Kim, Employee

  • 1,110 Points 1k badge 2x thumb
Hi IPLondon!

How are you today? I hope you are doing very much fine.

Thank you also for contacting us in community!

Upon checking your records on our end, it appears that you have already contacted us through email. Let me further help you with this.

I truly understand that you are usually using the Firefox Focus browser to browse and surf in the Internet. Unfortunately, the Firefox Focus browser is not included in the list of the supported web browsers for the application.

Trend Micro Mobile Security only supports the default browser of your device, Internet Explorer, Google Chrome, and Mozilla Firefox.

This is the reason why the website ( is not being blocked by your Trend Micro Mobile Security mobile application.

I hope I have clarified everything for you.

If you have further questions, please feel free to ask them here.

Thank you and have a great day! :)

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