Rolling over coverage to new laptop? Can I? How?

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  • Updated 10 months ago
  • Answered
Hi Folks, I am just wondering if I can cancel the coverage on an existing computer on my account and roll it over? We are replacing a covered PC with a new laptop and would rather just roll the coverage from one machine to the other. I imagined that this facility would be logical for a time specific product. I would also be grateful for any relevant guides or instructions for doing this. Thank you
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liakia

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Posted 10 months ago

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TM_Ferry, Employee

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HiĀ liakia,

Thank you for posting here and welcome to Trend Micro Community!

You may transfer your subscription to a new computer by just installing the Trend Micro program on your computer and using your serial number to activate it.

Also, youcan modify the devices registered on your subscription by logging in your TrendMicro account on our my account website. Just click the x button at the upperright corner of the device you want to remove.

Here's our my account website:
Trend Micro My Account

Regarding the download and installation guide, please refer to this link:
Installing Maximum Security 2017

Since your subscription has Premium Service Plan, you may contact our Premium Support Hotline if you encounter any issues with your Trend Micro program.

You may see the Premium Support Hotline here:
Contact Trend Micro Technical Support

Hope this helps.

Thank you and have a wonderful day!

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