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  • Updated 10 months ago
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I received a message saying my passwords were not very good, and to create a master password. This would be the only password I would need. Is this a genuine message from you.
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Posted 10 months ago

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Tom Emmelot

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Hi jokaz01,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours.
I don't think this message is from TM, can you make a screenshot from that message!
Here from you,

Kind regards,
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TM_Kiko, Employee

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Hello jokaz01 ! Welcome to the community!

That prompt is the reminder for the Trend Micro Password Manager program that is bundled with the Maximum and Premium Security Subscriptions.

Password Manager is a free secure password manager that stores and protects your login credentials, while providing additional protection against online threats. 

With Password Manager, you only have to remember one password. It is an extremely convenient way to conduct your online business.

See this link for the FAQs

Frequently Asked Questions (FAQs) about Password Manager

But just to be sure, like what @Tom Emmelot (Tom Emmelot)  said, kindly provide us the screenshot of the prompt so we can confirm it here.

If you will be needing more help, do not hesitate to reply to this thread so our friends in the community can give their insights.

Enjoy your day!

Trend Micro Home Users Community